Responsibility

NWS manages the water supply of the command area from Source to Tap for more than 18 million consumers within South West part of Delhi through a network of 5 UGRs, 21 BPSs and 1800+ km in the pipeline.

  • Operation and Maintenance of distribution networks
  • Laying of new networks and replacement of existing network.
  • Operations and Maintenance of 40 MGD Nangloi Water Treatment Plant.
  • Consumer Billing and payment collection in the command area.
  • Reduction in NRW (Non Revenue Water)
  • Distribution of treated water to end consumers, ensuring the required quality of treated water
  • 24×7 Customer care centers to serve the citizens on a dedicated toll-free number (1800-121-7744)

Management

NWS manages the 40 MGD Nangloi Water Treatment Plant at Kamruddin Nagar, One Elevated Service Reservoir (Nangloi Over Head Tank), Five Under Ground Reservoirs & pumping stations and more than 1800 km of water distribution network.

Services

To meet its responsibilities and to manage its operations, NWS has three of its divisions working efficiently:

  • Operation & Maintenance of water distribution systems.
  • Capital works for improvement of the existing systems.
  • Customer Service centres for consumer services.

Expertise

We are committed to delivering safe drinking water and ensuring the best possible services to our customers. The rehabilitation works are continuing steadily, while operations are already fully underway. With efficient project management, our company has grown into a strong family of over 400 employees, supported by a large team of outsourced professionals who contribute to the smooth running of our daily operations.