Services
- Request for Information
- Connection/Mutation/Disconnection Management
- Billing and Recovery of Water Dues
- Collecting and acting upon the customer feedback on quality of services
- Request for water tankers
- Lodge a complaint:
- 24×7 Toll Free Helpline: 1800 30000 136
- Email: customer.care@nws-india.com
- How to register a complaint:
- Your unique KNO (key number) is required
- Unique KNO (10 digits unique number provided to each consumer.)
- Old Water Connection Number or Meter Reader Code Area can also be used
- We will record:
- Name,
- Address of Complaint,
- Your mobile number,
- Reason of the complaint
- Unique complaint number is system generated (date & time is recorded)