Vision:

To be an exemplary and leading water operator providing water for all on a continuous basis and in an equitable, reliable and safe manner

Mission:

• Upgrading the water treatment and supply infrastructure and taking it to the highest standards
• Putting customers first and providing efficient response to their queries at all times
• Ensuring that equitability, quality and reliability drive our work

Values & Ethics:

• Solidarity
• Responsibility
• Respect
• Customer focus
• Innovation